Privacy Policy

Mirai Koubou Co., Ltd. understands the importance of protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our online platform and services.

Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our site, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the site, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Contact and Communication Data: Information such as your name, email address, postal address, phone number, and communication preferences, particularly in the context of business inquiries, orders, or customer service.
  • Business Information: Details related to your company or organization, such as company name, industry, and role, especially when you engage with us for OEM/ODM services or business-to-business interactions.
  • Transaction Data: Information related to orders you place for our products or services, payment details (processed securely by third-party providers), and delivery information.
  • Usage Data: Information about how you access and use our site or online platform, including your IP address, browser type, device information, operating system, referral URLs, pages viewed, and the dates and times of your visits. This helps us understand site traffic and user behavior.
  • Technical Data: Information collected through cookies and similar technologies about your interaction with our site.

We may also collect information from other sources, such as public databases, marketing partners, and other third parties.

How We Use Your Information

We use personal information collected for various purposes, including:

  • To provide, operate, and maintain our site and services.
  • To process transactions and manage orders for our products and services, including manufacturing, quality control, packaging, and logistics.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To send you information about our products, services, promotions, and news, where you have requested or consented to receive such communications.
  • To personalize your experience on our site.
  • To understand and analyze how you use our site and services to improve and develop new features and functionalities.
  • To monitor and analyze trends, usage, and activities in connection with our site.
  • To detect, prevent, and address fraud, security incidents, and other malicious or illegal activities.
  • To comply with legal obligations and regulatory requirements.
  • For business purposes, such as data analysis, identifying usage trends, and evaluating the effectiveness of our services.

Legal Basis for Processing (for individuals in jurisdictions requiring it, such as the European Economic Area and the UK)

Our legal basis for collecting and using the personal information described in this policy depends on the information concerned and the specific context in which we collect it. We typically process your personal information based on the following legal grounds:

  • Performance of a Contract: Where processing is necessary to perform a contract with you, such as fulfilling your orders or providing OEM/ODM services.
  • Legitimate Interests: Where processing is based on our legitimate business interests, such as improving our site and services, marketing our products, preventing fraud, and ensuring the security of our operations, provided these interests are not overridden by your data protection interests or fundamental rights and freedoms.
  • Consent: Where we have obtained your explicit consent to process your personal information for specific purposes. You have the right to withdraw your consent at any time.
  • Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject, such as tax laws or regulatory requirements.

Sharing Your Information

We may disclose your personal information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service, shipping, and logistics). These third parties are obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Related Entities: We may share your information with our affiliates or group companies, who are required to use that information consistent with this policy.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These may include the right to:

  • Request access to your personal information.
  • Request rectification of inaccurate or incomplete personal information.
  • Request erasure of your personal information.
  • Request restriction of processing of your personal information.
  • Object to the processing of your personal information.
  • Request data portability (receiving your data in a structured, commonly used, and machine-readable format).
  • Withdraw your consent at any time where processing is based on consent.
  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable law.

Cookies and Similar Technologies

We may use cookies and similar tracking technologies on our site to collect and use information about you. Specific information about how we use such technologies and how you can refuse certain cookies is outlined in our Cookie Policy, if applicable, or within this policy.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. When we transfer your information to other countries, we will ensure that appropriate safeguards are in place to protect your information in accordance with this policy and applicable data protection laws.

Children's Privacy

Our site and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you become aware that we have collected personal information from a child under age 13 without verification of parental consent, please contact us immediately so that we can take appropriate action.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this policy, please contact us at our corporate address:

Mirai Koubou Co., Ltd.
Akihabara DM Building, 5th Floor
2-5-1 Kanda-Sakumacho,
Chiyoda-ku, Tokyo, 101-0025, Japan